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WARRANTY & CONDITION GUIDE

BRAND NEW

OVERVIEW

  • Items are sealed in their original retail packaging.
  • Warranty: 12 Months (unless otherwise stated)

REFURBISHED

OVERVIEW

  • Refurbished items have been cleaned, repaired, and inspected to ensure they’re in like-new condition.
  • “Refurbished” can vary between retailers, ranging from manufacturer-refurbished to retailer-refurbished.
  • Factory-refurbished items are sent back to the manufacturer for repair, ensuring like-new condition and often come with a full warranty.
  • Certified refurbished items are refurbished products certified by a source, which could be the original manufacturer or a third party.
  • Warranty: 3 Months (unless otherwise stated)

OPEN BOX

OVERVIEW

– Open-box products are often unused returns or demo models from retail locations.

 

– They may have never been powered on but are discounted due to being unable to be sold as “brand new.”

 

– Ideal for savvy shoppers looking for like-new products at a fraction of the original retail price.

 

WARRANTY: 3 MONTHS (UNLESS OTHERWISE STATED)

USED (PRE-OWNED)

OVERVIEW

– Used items have been previously used and may show varying degrees of wear.

 

– Careful inspection is recommended before purchasing.

 

– Typically not repaired, and no warranty is provided unless otherwise stated.

 
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